New Release

July 5, 2024

Introducing Flow Performance Reports

Flow Performance Reports

Flow Performance Reports are designed to offer comprehensive insights into your business processes. Managers and administrators can now monitor and analyze process efficiency, identify bottlenecks, and make informed decisions to enhance overall productivity.

Key Benefits and Features

Valuable Business Insights

  • Workspace completion rates and duration
    • Gain a detailed understanding of how processes are performing by examining completion rates and the time taken to complete each workspace.
  • Efficiency Measurement
    • Assess the efficiency of various processes to identify areas that require improvement.

Comprehensive Data Analysis

  • Flow Workspaces
    • View the total number of Flow Workspaces created versus those completed.
    • Analyze the total average duration required to complete each flow, with a detailed breakdown by specific workspaces.
  • Top Templates by Owner
    • Identify the top templates completed by different users, with names included for better tracking.
    • See correlated data for each specific flow, such as which user completes the 'X onboarding process' most frequently.

Detailed Reports

  • Breakdown by Specific Templates
    • Obtain a detailed breakdown for each template, such as the 'X Onboarding Process' template.
    • This helps in pinpointing processes that are not running smoothly, identifying peak usage times, and understanding variations in completion times among different users.
  • User Performance
    • Determine who takes the most or least time to complete a process, providing valuable insights into individual performance.

Quarterly and Monthly Views

  • Access reports in both Quarterly and Monthly views, allowing for flexible analysis and better tracking of performance over different periods.

Impact on Business Processes

Flow Performance Reports offer a significant advantage for businesses aiming to streamline their operations. By providing a clear, data-driven overview of workflow execution, managers and process buyers can:

  • Identify inefficiencies and bottlenecks.
  • Make data-informed decisions to improve process flows.
  • Recognize high-performing employees and provide support where needed.

These insights enhance operational efficiency, ensuring that processes are completed promptly and effectively. Utilize Flow Performance Reports to elevate your business process management.

About Moxo
Control the chaos of managing client business with Moxo. Streamline external projects with digital interaction workflows  - from account acquisition, to onboarding, and servicing. Coordinate with customers, vendors, and partners to achieve joint deliverables, track milestones, exchange documents, gather approvals and more. Our team has a rich history of pioneering in the engagement space: Moxo’s co-founder and CEO, Subrah Iyar, was the co-founder and CEO of Webex, and Moxo’s co-founder and CTO, Stanley Huang, held senior engineering management positions at Cisco Systems and WebEx.
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